Hotel Focus SFO

The staff replied promptly to my shuttle questions. When I landed I knew where to go and what to do. The front desk, night and morning, were friendly and treated me like good family. They took time out to help research my train connections too. The room was quiet, nice linens, comfy bed, plenty of hot water, balanced breakfast. The environment felt safe for a solo traveler.

Clean, quiet, comfortable room. Friendly helpful staff. All the standard amenities available. Near Dunkin Donuts. Free airport shuttle.

I liked that hotel had vending machine for water & soda. Good location, near food, and car rental and SFO airport

It’s the people who work for this property has made this property likable. Every employee is an example of customer service excellence by him/ herself. However one name always did and would come to my mind is the fro t office executive MS.Alba. She is an example of how to create the wow moment everytime for their hotel clientele but she knows the real meaning of customer service and how to further enhance that service. Into a great customer experience.

Very clean good lighting hallways walls were very clean